Privacy policy
This Privacy Policy does not apply to any products, services, websites or content offered by third parties or that use a privacy policy.
This policy includes the following:
– Personal information collected by us.
– How we use personal information.
– Collection and use of cookies.
– How we share personal information.
– Location of personal information.
– How we protect personal information.
– Internet and third-party advertising.
– Access and selection.
– Personal information of minors.
– Duration of storage of personal information.
Personal Information We Collect
We collect your personal information in the course of your interactions with Our Offerings.
Here are the sources of information we collect:
– Information you provide to us: We collect any information you provide in connection with Our Offerings.
– Automatic Information: We automatically collect certain types of information when you interact with Our Offerings. We use cameras and other similar technologies (collectively, “cameras”) to identify people and vehicles entering and leaving our businesses and areas under our management.
– Information from other sources: We may collect information about you from other sources, including Service Providers, partners, and publicly available sources.
How we use personal information
We use your personal information to operate, provide, and improve Our Offerings. Our purposes of using personal information include:
– Provide Our Offerings: We use your personal information to provide, deliver Our Offerings and process transactions related to Our Offerings, including but not limited to registrations, purchases, participation in promotional programs, incentives and payments.
– Measure, support, and improve Our Offerings: We use your personal information to measure usage, analyze performance, fix errors, provide support, improve, and develop Our Offerings.
– Make recommendations and personalize experiences: We use your personal information to recommend Our Offerings that may be of interest to you, identify your preferences, and personalize your experience with Our Offerings.
– Compliance with a legal obligation: In certain circumstances, we have a legal obligation to collect, use or store your personal information.
– Communicating with you: We use your personal information to communicate with you about matters related to Our Offerings through various channels (e.g., email, chat, SMS, voice calls) and to respond to your requests.
– Marketing: We use your personal information to market and promote Our Offerings by the law. We may display advertisements for Our Offerings based on your interests.
– Fraud and abuse prevention, credit risk: We use your personal information to prevent and detect fraud and abuse to protect the security of our customers, us and others. We may also use scoring methods to assess and manage credit risk.
– Some specific purposes that require your consent: We may ask for your consent to use your personal information for a specific purpose when we contact you.
Collection and use of cookies
We use cookies, pixels and other similar technologies (collectively, “cookies”) to recognize your browser or device, learn more about your interests, provide you with essential features and services, and for other additional purposes, comprise:
– Identify you when you log in and/or use our services. This allows us to provide you with recommendations, display personalized content, and provide other customized features and services.
– Be mindful of the options you have approved. This allows us to respect your likes and dislikes, such as the language and configuration you choose.
– Conduct research and analysis to improve Our Offerings.
– Prevent fraudulent behavior.
– Improved security.
– Provide content, including advertising, relevant to your interests on our websites and third-party websites.
– Measure and analyze the quality of Our Products.
Cookies allow you to take advantage of some of our essential features. For example, if you block or reject our cookies, you may not be able to use certain products or services that require you to log in, or you may have to manually adjust some preferences or language settings each time you revisit our websites.
Approved third parties may also set cookies when you interact with Our Offerings. These third parties typically include search engines, measurement and analytics providers, social networks, and advertising companies. Third parties use cookies in the course of delivering content, including advertising relevant to your interests, to measure the effectiveness of advertising and to perform certain services on our behalf.
You can manage browser cookies by setting your browser. The ‘Help’ feature on most browsers will tell you how to prevent your browser from accepting new cookies, how your browser notifies you when you receive a new cookie, how to disable cookies and when cookies expire. If you disable all cookies on your browser, neither we nor the third party will be able to transfer cookies to your browser. However, if you do this, you may have to manually adjust some preferences each time you visit the website again and some features and services may not work.
How we share personal information
Information about our customers is an important part of our operations, and we do not sell our customers’ personal information to others. We only share personal information as outlined below. We also share personal information with Sandals Group, and its subsidiaries, which are subject to this Privacy Policy or a similar policy.
– Transactions involving third parties: We provide you with services, software, and content provided by third parties to use or through Our Offerings. You can know when a third party is involved in your transactions and when we will share information related to those transactions with that third party.
– Third-party service providers: We use and/or cooperate with other companies and individuals to perform certain tasks and programs such as incentive programs, cross-selling,… you. Examples include: Sending communications, processing payments, assessing credit risk and compliance, analyzing data, providing marketing and sales support (including advertising and event management), customer relationship management, and training. These third-party service providers have access to personal information necessary to perform their functions, but may not use it for other purposes. In addition, they must comply with this Privacy Policy and related privacy protection laws.
– Restructuring, Transfer of business: In the course of business development, we may sell or buy businesses or restructure businesses or other services by the provisions of law. In such transactions, personal information, databases and rights to use information are generally among the transferred business assets but the transferee is still subject to the provisions of this Privacy Policy (or as otherwise approved by the customer). In addition, if Sandals Vista or substantially all of its assets are purchased by another company, your information will become one of the transferred assets.
– Protect us and others: We disclose account and other personal information when we believe doing so is appropriate to comply with the law, to enforce or apply our terms and other agreements, or to protect the rights property or security of us, our customers, or any other person. The above-mentioned tasks may include exchanging information with other companies and organizations to prevent and detect fraud and reduce property and credit risk.
– At your choice: In addition to the above, you will receive notice when personal information about you may be shared with third parties and you will have the right not to consent to the sharing of the information.
How we protect personal information At Sandals Vista, security is our highest priority. Our systems are designed with the security and privacy of your information in mind.
– We take appropriate technical and security measures to prevent unauthorized access and use of personal information. We also regularly coordinate with security experts to update the latest information on cybersecurity to ensure the safety of personal information. When collecting data, we store and secure personal information in the server system and this personal information is secured by firewall systems, access control measure an data encryption.
– Your payment card information issued by financial institutions is protected by us by international standards with the principle of not recording important data of the payment card (card number, full name, CVV number) on our system. Your payment transaction is made on the system of the relevant bank.
Internet and third-party advertising
Our Offerings may include third-party advertisements and links to other websites and applications. Third-party advertising partners may collect information about you when you interact with their content, ads, or services.
Access and selection
You may view, update, and delete certain information about your account and your interactions with Our Offerings. If you are unable to access or update your information yourself, you can always contact us for assistance. You have many choices regarding the collection and use of your personal information. Many of Our Offerings include functionality that gives you options about how your information is being used. You may choose not to provide certain information, but then you may not be able to take advantage of some of Our Offerings.
– Account information: If you want to add update or delete information related to your account, please access sandalsvista.com or contact Sandals Vista Customer Care Center via Hotline: 02633.631.616. When you update or delete any information, we usually keep a copy of the previous version for technical reasons.
– Communications: If you do not wish to receive promotional content from us, please unsubscribe or adjust your communication preferences at sandalsvista.com(or other methods specified in the relevant contract with you). If you do not wish to receive in-app notifications from us, please adjust your in-app or device notification settings.
– Advertising: If you do not want to see interest-based advertising, please adjust according to the instructions of the relevant advertising sites (or other ways as stipulated in the Contract related to you.
– Browsers and devices: The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies, how to let your browser notify you when you receive a new cookie, or how to disable cookies entirely.
Personal information of minors
If you are under the age of 18, you must obtain your parent’s or guardian’s consent before entering into a contract and accepting this Privacy Policy.
Duration of retention of personal information
We retain your personal information to ensure your continued use of Our Offerings, and for as long as necessary to accomplish the purposes set out in this Privacy Policy, or as required by law (including for tax and accounting purposes), or to perform other tasks as notified to you in advance. How long we retain specific personal information varies depending on the purpose of use and we will delete your personal information by applicable laws. Communications, Notices and Revisions.
If you have any questions about privacy at Sandals Vista or would like to contact our data controller, please contact us and we will try to answer your question. You can also contact us at the address below:
– Email: reservation.sandalsvista@doidep.com
– Phone: 0263 363 1616
Our business is constantly changing and this Privacy Policy may also be amended. You are advised to visit and check our website regularly for the latest changes. Unless otherwise stated, our current Privacy Policy applies to all personal information we hold about you and your account. The amendment of this Policy under no circumstances will reduce the level of protection of personal information collected in the past without informing the relevant customer and giving you the right to choose.
